DataCore

DataCore AIFor SANsymphony

Smarter insights and faster troubleshooting

Observe, manage, and troubleshoot your SANsymphony environment through natural-language conversations grounded in live system data and DataCore expertise. Included at no additional license cost.

See how DataCore AI answers:Is anything wrong with my SAN right now?

Ready to get started?

Thank you for registering.

We've received your details. A member of the DataCore team will follow up with next steps.

Overview

AI-assisted operations and troubleshooting

The challenge

Troubleshooting storage today often means hours spent:

  • Navigating multiple management views
  • Correlating alerts and logs
  • Searching documentation for answers

Time and expertise that most IT teams don't have to spare.

The solution: DataCore AI

Ask questions in plain language and get the answer in one place:

  • Simple chat conversation provides all answers
  • Alerts, logs, and performance history correlated for you
  • Relevant documentation and known fixes surfaced in the answer

Faster answers, earlier identification of issues, and guided troubleshooting.

Administrators can access the assistant through a web browser or directly from the enhanced SANsymphony Management Console, simplifying complex operational tasks while remaining in control.

  • Observe
  • Manage
  • Troubleshoot

Try an example question

01Ask your storage question

02Bring together relevant information

  • Live from SANsymphony

    State, inventory, alerts, logs, performance

  • Knowledge base

    Documentation, fixes, support cases

  • Telemetry

    Historical baselines, latency, anomalies

03Get answers and guidance

Contextual, source-attributed answer

  • Health findings
  • Affected resources
  • Recommended next steps
  • Documentation references

Key capabilities

Explore what DataCore AI can do for SANsymphony

Storage health assessment

Quickly understand the health of your SANsymphony environment and identify conditions that require attention.

  • Assess Server Group health, current status, and active monitors
  • Identify unhealthy virtual disks, degraded pools, and failed physical disks
  • Review recent alerts and system health snapshots
  • Detect best-practice deviations and potential configuration concerns
  • Investigate problems affecting specific pools and storage resources

Ask questions. Get answers. Understand your storage.

Health & performance insights

Understand system health, active alerts, and performance conditions through a simple question.

Capacity planning

Track available capacity across storage resources and identify where space may become constrained.

Contextual troubleshooting

Get explanations and troubleshooting guidance informed by DataCore product and support knowledge.

Make storage operations simpler, faster, and smarter

Faster troubleshooting

Investigate issues, understand potential causes, and access relevant guidance with less manual effort.

Simplified storage management

Get answers about system health, performance, configuration, capacity, and protection through natural language.

Greater operational efficiency

Spend less time navigating dashboards, correlating logs, and searching technical documentation.

Intelligent performance insights

Recognize abnormal behavior with historical latency trends, performance baselines, and contextual analysis.

Earlier identification of issues

Surface health, performance, and protection concerns to support timely investigation and corrective action.

Hardware-independent intelligence

Extend AI-assisted insights across heterogeneous block storage infrastructure managed by SANsymphony.

Bring AI smarts to your SANsymphony environment

Make storage operations easier with natural-language insights, intelligent performance analysis, and contextual troubleshooting.

Register to get started
Version
SANsymphony 10.0 PSP21and later
Supported SANsymphony editions
EN, ST, BZ, BR
DataCore AI license
No additional cost
LLM
Anthropic ClaudeCustomer-provided API access
Deployment
One AI Agent per customer/siteRunning on Linux (physical or VM)
Access mode
Read-only

Frequently asked questions

Is DataCore AI for SANsymphony secure, and how is customer data handled?

The AI Agent runs within the customer's environment, while relevant operational information is sent to Anthropic Claude for processing. Under Anthropic's standard commercial API terms, customer data is not used for model training by default.
Learn more about Anthropic's data privacy policy

How is DataCore AI deployed across my SANsymphony environment?

DataCore AI uses a single, centrally deployed AI Agent that runs on a Linux physical or virtual machine. One Agent can connect to multiple SANsymphony systems across your network, so there is no need to install an Agent on each storage node.

Can I use other large language models besides Anthropic Claude?

The initial release supports Anthropic Claude. DataCore plans to support additional LLM providers in future releases.

Can DataCore AI automatically make changes to my storage environment?

No. DataCore AI is read-only. It provides insights, troubleshooting guidance, and recommendations while administrators retain full control over operational changes.

Do I need a separate Anthropic Claude license, and are there additional costs?

Customers provide their own Anthropic API key and pay the associated LLM usage charges. There is no additional DataCore license cost for DataCore AI.

What do I need to get started with DataCore AI?

You need SANsymphony version 10.0 PSP21 or later, a Linux system to run the AI Agent, a free DataCore AI activation key, and supported Anthropic Claude API access.